Debbie Rowe, Michael Jackson's ex-wife and mother of his two eldest kids, has left messages in hopes of getting in touch with the late singer's family.
She's been unsuccessful so far, according to reports.
"We've been trying to reach them at different numbers," says Marc Schaffel, a former Jackson business associate who's close with Debbie Rowe. "We don't know if who we have been leaving messages with have gotten the messages."
Rowe is the legal parent of Prince Michael Jackson I (a.k.a. Michael Joseph Jackson, Jr.), 12, and Paris Jackson, 11, and most sources close to the situation think that she can likely obtain custody of the two children if she chooses.
Jackson's third child, Prince Michael Jackson II (a.k.a. Blanket), 7, was born to Michael via an unnamed surrogate who has never once been identified.
The children's grandmother and Michael's mother, Katherine Jackson, was granted temporary guardianship after filing a petition in L.A. Probate Court.
In the 22-page document, Katherine claims the kids "have no relationship with their biological mother" and "have a long established relationship" with her.
"In all fairness I wouldn't say they are avoiding [Debbie]," Schaffel says, adding that Rowe usually contacts them through Jackson's business office. "Our understanding, though, is that the Jackson family does want contact with Debbie."
Schaffel says there were "several reasons" why Rowe reached out, including wanting "to offer input into a venue where they could have a public memorial."
"Debbie was absolutely devastated by Michael's death," he says.
"They had an incredible bond and friendship even prior to the marriage ... Debbie was a very good friend to Michael during all those years."
While Schaffel won't comment on whether Debbie Rowe has had contact with the kids the past few days, or will seek custody of them herself, "she understands it's a very difficult time for everybody involved, including the children."
"I think everybody involved would say they want to see the children have no more disruption in their life until their father has been put to rest."