Customer Service Meltdown Goes Viral: Can This Possibly Be Real?!

by at .  Updated at . Comments

An epic customer service phone call meltdown surfaced online yesterday, and it's beyond bad ... so much so that one almost assumes Jimmy Kimmel is involved.

The audio, which first appeared on Reddit, purports to be a real customer service call to a home security company, but it just HAS to be a hoax. Right?

Listen to the intense recording, posted by someone who claimed to be a former employee of the same call center, in its entire, unedited glory below:

The call, which allegedly took place four years ago, features a customer who is pissed that he can't directly dial the staffer who left him a voicemail.

So he LASHES OUT at a customer service rep, then stays on the phone while refusing to be put on hold or transferred, instead making violent threats.

The call center where he or she worked belonged to a home security company that will remain nameless, at least until the Reddit user outs them.

Fortunately, if the call is indeed from 2009, the caller did not make good on threats to come in there with a machine gun. We would've heard about that.

Hopefully, the overwhelmed, hapless, deer-in-the-headlights customer service representative didn't require intense psychiatric treatment after this abuse.

It's as if he couldn't get off the phone or transfer the call if he tried, even though he wasn't even face-to-face with the person. Talk about traumatizing.

What do you think: Real? Fake? Legit? Jimmy Kimmel? Something you've always wanted to do to Comcast? Share your comments with THG below.

Tags:
Like Us On Facebook

More From The Hollywood Gossip

Craigslist-killer-brady-oestrike-accused-of-two-murders

Brady Oestrike Accused of Killing Pregnant Teen, Decapitating Boyfriend After Craigslist Meetup

Brady Oestrike is suspected of murdering an eight-months-pregnant teenager and decapitating her boyfriend, and all because of a Craigslist sex ad.
Wifes-sex-spreadsheet

Wife's Sex Spreadsheet Shows Female Perspective, Previews Evental Divorce

This latest sex spreadsheet to hit the web tells a dramatically different story from the one that went viral yesterday.
Girl-scout-barbie

Girl Scout Barbie: Doll Sparks Controversy Over Group's Principles, Corporate Sponsorship

Girl Scout Barbie may be coming soon to a store near you, but not everyone is happy about the message that sends.
Thief-posts-selfie-in-stolen-dress-gets-arrested

Woman Snaps Selfie in Stolen Boutique Dress, Get Arrested

A woman in Illinois stole stole some dresses from a store in Illinois, posted selfies with them online and then got arrested.

Avatar

Meltdowns, Road Rage and Customer Service | http://bit.ly/99ww6D

Avatar

.............no.