Karen Klein, the school bus monitor who was verbally abused by a group of Upstate New York middle school students, has received an apology from two of them.
The statements of apology were written to Karen, but have also been released by police, likely in hopes of quieting threats of retribution against the teenagers.
One letter, by Josh (last name withheld), says: "I am so sorry for the way I treated you."
"When I saw the video I was disgusted and could not believe I did that. I am so sorry for being so mean and I will never treat anyone this way again."
Fellow bully Wesley (last name also withheld), meanwhile, said, "I feel really bad about what I did. I wish I had never done those things."
"If that had happened to someone in my family, like my mother or my grandmother, I would be really mad at the people who did that."
Karen Klein, 68, was driven to tears by their 10-minute torrent of words (below), but said she feels bad for the kids who bullied her as well as their parents.
She does not intend to pursue further action, saying the kids are being punished enough. According to, all have received death threats.
Sympathetic viewers of the viral video set out to raise $5,000 for Klein to go on a dream vacation ... and ended up receiving $140,000 in donations.
Klein's reaction to the overwhelming support? As she told, "I get chills."
UPDATE: Klein has now received $440,000 in donations. Truly amazing.